Worthy Girl
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FAQ

Where can I park?

There are metered parking spots directly in front of the shop, as well as a 45-space metered lot right over on Washington Street (it’s very close, viewable from Worthy Girl’s windows). Both options are just 25¢ an hour until 5pm and free after that. Sundays are FREE.

What forms of payment do you accept?

We accept Cash, Debit Cards and Credit Cards (American Express, Discover, Master Card, and Visa). Sorry, but we do not accept personal checks or those tickets you win at Skee Ball. PayPal is accepted for online payments only.

What is your return policy?

In-Store Purchases

  • Items purchased in-store are final sale and cannot be returned or exchanged.

Online Purchases
  • If you don’t love your purchase as much as you love hugs from unicorns, then please send it back. Returns are accepted within 14 days of delivery and will be processed as a full refund in the form of original payment as long as there are no signs of wear, the Worthy Girl tags are still attached and the packing slip is included. The original cost of shipping is non-refundable.

TO RETURN ITEMS VIA MAIL
  • Click on the “Free Returns” button at the bottom of the home page within 14 days of delivery.
  • Follow the simple step-by-step instructions to print your prepaid shipping label and packing slip.
  • Package up your item (don’t forget to include the packing slip), slap on the shipping label and drop if off at any USPS location.
  • Before mailing back your item, take a second to sit down with it and tell i that there is someone out there who will love it as much as we all love unicorn hugs.

TO RETURN ITEMS VIA IN-STORE DROP OFF
  • Simply put your items in a bag with the packing slip and bring it into Worthy Girl anytime we are open.

 

I'm looking online and see a few things that I like. Can I place a hold on them and stop by the brick and mortar?

Due to the one of a kind nature of consignment, we cannot place a hold on any items whether in-store or online. If you like something, we suggest you buy it as there is only one. You can always return online purchases for free via mail or in-store.

How often do you add new items?

Items are added to the floor & online daily. Join our mailing list to be the 1st to know about new inventory, sales & other super fun stuff.

How do I consign?

Bring in up to 20 of your best seasonal items any day of the week & we’ll be happy to go through them.

What if he says he’ll call me, but hasn’t called in a week. Is he gonna call?

No. Sorry.

Will I be required to sign a contract?

Yes, all consignors will be required to sign a simple 1-page contract for any items that are left for consignment. There’s no crazy Christian Grey stuff in there, don’t worry.

What items do you accept on consignment?

Worthy Girl accepts (in season*) very gently used or new with tags women’s clothing, shoes, jewelry, handbags and accessories.

We cannot accept items with stains, holes, broken zippers, or pilling, nor items that appear to have committed a fashion faux pas. Please check over your items carefully before bringing them in for consignment, as any item found to be damaged after initial intake will be discounted or donated without further notice, as stated in our contract.

We do not accept wedding, prom, formal, semi-formal or Mother-of-the-Bride dresses, fugly stuff, bathing suits (unless new with tags or never worn), undergarments, bathrobes, pajamas, suits, socks or real furs.

Shoes must be in “like-new” condition with no scuff marks or overly worn soles/heels.

Although items can be older than last season, please keep in mind current styles and trends when deciding what to bring in for consignment.

We believe style is style, so name brands are not a requirement, but here are some preferred brands which have a good track record at Worthy Girl: J Crew, Banana Republic, Ann Taylor, Loft, Gap, H&M, American Eagle, Aerie, Express, White House/ Black Market, Hollister, Old Navy, Forever 21, Zara, Anthropologie, Free People, Madewell, Target Brands, Theory, Ella Moss, BCBG, Nordstrom brands, French Connection, Kimchi Blue, Top Shop, Michael Kors, Marc Jacobs, Tory Burch, Kate Spade, Vineyard Vines, Coach, Dooney & Bourke

We have historically accepted fewer items from these brands: J Jill, Chico’s, Talbots, Brooks Brothers, Dress Barn, Levis, Cache, Coldwater Creek, LL Bean, Appleseeds, Liz Claiborne, Ann Klein, Eileen Fisher, Tommy Hilfiger, Sonoma, Croft & Barrow, Eddie Bauer.

We do not accept any knock-off designer items. If you have an authentic designer item that you’d like to consign, please bring along any original tags, protective bags and receipts if you have them available. You will be required to fill out an Authenticity Confirmation for any designer items left for consignment.

*New England weather can be crazy, but we typically take Spring items from February – May, Summer items from May – August, Fall items from August – October, and Winter items from October – February. Please call 978-969-2761 or email us at hello@worthygirlshop.com to find out what we are accepting at any given time.

I'm a consignor, can I use my store credit to make a purchase online?

As of right now, we cannot offer the use of store credit to make purchases online. We hope to accommodate this in the future.

I'm a consignor, what happens to my store credit if something is sold online and then returned?

Your account will be credited 14 days after the purchase of any items online so that online customers have 14 days to return something if they decide to.

Do the items need to be steamed/ironed and on hangers?

No, you do not need to iron or steam your items before you bring them in. Please bring your items neatly folded into bags/bins rather than on hangers, as it makes our check in process much easier.

Do I have a better chance of consigning items if I bring them in in shopping bags from stores with fancy names?

No, but it was a smart idea nonetheless.

How do you determine what is acceptable for sale?

All items will be reviewed before accepting on consignment. After ensuring they’re clean, dry, odorless, pet hair free, and in ready-to-wear condition, we’ll assess their overall appeal and sell-ability. Worthy Girl reserves the right to refuse any item.

How do you determine the price of an item?

Worthy Girl will determine pricing for items based on design, quality and retail value, and reserves the right to adjust the price of any merchandise. Items may be marked down at the discretion of Worthy Girl for sales, events, etc.

How long is the consignment period & how much will I get paid when something sells?

The consignment period is 60 days. If a consigned item sells within 60 days, the consignor receives 40% of the selling price in the form of store credit or a check.

If some items don’t sell within my 60-day consignment period, can I get them back?

Yes, you have 7 days from the end of your 60-day consignment period to reclaim your items. Once the 7 days have passed, you are no longer eligible to reclaim any merchandise. If you elect to reclaim any of your unsold items, please give us a call at 978-969-2761 the end of your 60-day consignment period. Please refer to your inventory print out you received at drop off for your expiration date.

How do I get paid?

Consignors may use their earnings as store credit* and will receive a 10% discount (on full-priced items) when they do so. Alternatively, they can wait until the end of the 60- day consignment period to pick up a check at the shop. Checks will not be issued automatically. It is up to the consignor to request a check by calling, emailing or requesting it in person. There will be a $2 processing and mailing fee deducted from your account if you request that the check be mailed.

*Please note that items sold in-store will show up as credit immediately, while items sold online will have a 14-day delay to allow & account for our 14-day return policy for online purchases

Can I check my consignor account online?

Yes, you can see what has sold and how much money is your account by logging into our consignor login and entering your EMAIL and PASSWORD. Please note that if this is your first time visiting the consignor login, use your EMAIL ADDRESS as both your LOGIN and PASSWORD and then you’ll be prompted to change it if you’d like to do so. You can also download the consignor login app. You’ll need to enter worthygirl as the DOMAIN and SUB-DOMAIN and then enter your email address as both the LOGIN and PASSWORD. Trust us, it sounds much more complicated than it is.

How long is the consignment period & how much will I get paid when something sells?

The consignment period is 60 days. If a consigned item sells within 60 days, the consignor receives 40% of the selling price in the form of store credit or a check.

Can I do in-store pick up?

Of course, if you want to swing by the shop, we'd love to see you. We offer free next day in-store pick up for local orders made online. You also have the option of having the item shipped to you, even if you live local.

How long will it take for my package(s) to get to me?

Orders will be processed and shipped 1-2 business days after purchase and delivered by USPS 2-7 business days after it leaves our hands at Worthy Girl. If you've chosen In-Store Pick Up (Beverly, MA) you'll receive an email when your items are ready for pick up. Items are generally available for pick up next day.

Do you ship internationally?

We're sorry, but at this time we do not ship internationally.

How much is shipping?

We charge a small $6.95 fee for shipping anywhere in the US. If you live locally, next day in-store pick up is free. If you select Free in-store pick up and your item(s) need(s) to be shipped, you order will be automatically cancelled.

How can I track my Worthy Girl order?

Once your order has shipped you will receive an email with a tracking number that will allow you to track your order via USPS.

How much will it cost to ship my new treasures?

Free In-Store Pick up at Worthy Girl (Beverly, MA)
Spend $0 - $74.99 = $6.95 Shipping
Spend $75.00 and up = Free Shipping

Is everything in-store also online?

Just about everything in-store will be available online by the end of October 2017. Please keep in mind that some older items are only available online to make room for newer items and will be noted as such on the site.

What happens if something sells online, but I've got the item in my hand walking around the store.

In the rare case that this happens, we have to give the sale to the transaction that was made 1st (online), so if an item you have yet to purchase in-store happens to sell online, we have a super secret process for making the in-store customer happy that we are sure you're going to love.